privacy policy
Last updated: 16 January 2024
By using this website, you agree to the terms laid out below.
If you are receiving a service from me, you can find the terms and conditions of said services in the following text.
TYPE OF INFORMATION WE MAY COLLECT:
We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the internet protocol (IP) address used to connect your computer to the internet, login, email address, password, computer and connection information, and purchase history. We may use software tools to measure and collect session information including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications), payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.
HOW WE COLLECT INFORMATION:
When you conduct a transaction on our website, as part of the process, we collect your personal information such as your name, address and email address. When you purchase a Human Design Reading or Coaching Service from us, you are required to also provide personal information such as your name, birth date, birth time, and birth location, in order for us to provide such Services. Your personal information will be used for the specific reasons stated in this policy only.
WHY WE COLLECT SUCH INFORMATION
We collect such non-personal and personal information for the following purposes:
- To provide and operate the Services;
- To provide our users with ongoing customer assistance and technical support;
- to be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
- to create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
- to comply with any applicable laws and regulations.
HOW WE STORE, SHARE AND DISCLOSE PERSONAL INFORMATION:
Our website, shop, and membership services are hosted on the following platforms: Ghost.org, LemonSqueezy.com, Buymeacoffee.com and Patreon.com. Additionally, we utilise Payoneer.com to facilitate the sending of invoices and collection of payments. These platforms provide us with the online infrastructure that allows us to sell our products and services to you. Your data may be stored through the data storage, databases and general applications of these platforms on secure servers and behind firewalls.
All direct payment gateways offered by Ghost.org, LemonSqueezy.com, Buymeacoffee.com, Payoneer.com and Patreon.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HOW WE MAY COMMUNICATE WITH YOU:
We may contact you to notify you regarding your account, transactions or services, to troubleshoot problems with your account, transactions or services, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, products or services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we may have with you. For these purposes, we may contact you via email, telephone, and text messages.
TO WITHDRAW YOUR CONSENT OR IF YOU HAVE QUESTIONS:
Please contact us at ask@thetayfrancis.com and provide us with your email address and full name along with your request. If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at the provided email address.
PRIVACY POLICY UPDATES:
We reserve the right to modify this privacy policy at any time so please review it frequently. Changes and clarification will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS?
Please contact us at ask@thetayfrancis.com.